COVID-19 Protocols: Keeping You, Us & Our Community Safe
|Safety – for you, our team and our broader community – is always our #1 priority. Some of the elements of our usual relaxed vibe will simply have to take a back seat to safety priorities for a little while. It’s critical to us that you feel relaxed when you’re visiting us, and a key piece of that is feeling safe. Please know that with the protocols we have in place, and with the low numbers of people we have on site at any given time, visiting us is massively safer than going to the grocery store.
As such, here is what we’re doing, and what we require of our customers, in the new era of COVID-19 to ensure that sense of safety and relaxation:
We currently require masks at all times while you’re on site, with the exception of in the privacy of your float or sauna room. Masks that cover both mouth and nose are required in all common areas, including in our massage rooms. Visors, gators and bandanas are not an effective or acceptable form of face covering. We’ll have masks available for you if you enter without one.
There are no exceptions for any reason, including for medical exemption since we are unable to offer alternative accomodation for our services. Refusal to wear a mask will result in refusal of service and a charge for your used appointment time.
We are aware that mask policies are shifting, varying and evolving, and that there’s often confusing and contradictory requirements from different state and federal agencies. Our position, in order to protect the most vulnerable amongst us who may or may not be able to get a vaccine, is that we’re requiring masks for everybody, regardless of their vaccination status, including all staff members, until none of us have to wear masks anymore.
Please note that our staff do not have the leverage to allow any variance from our mask policy, so please don’t ask or expect them to make any exceptions. We will not tolerate our team – some of whom have newborn babies or live with immune-compromised individuals – being exposed to either harassment or viral contamination.
Entrance to the Building
* Hand sanitizer will be available at the front door; we ask that you sanitize your hands for 20 seconds before entering.
Lobby & Common Areas
* A mask / face covering is required at all times while in common spaces.
Float Rooms & Infrared Sauna
Between every single float:
* Your massage room will be fully sanitized with UV-C light and ozone, and high-touch surfaces fully sanitized, prior to your arrival.
We trust that you understand and respect the need for all these conservative measures. We want to do our part in ridding us of this viral predator, and we’re willing to compromise on our usual relaxed vibe to contribute towards that. We ask that you be a partner with us in that by doing your part to follow all these new requirements.
If we all get in the flow with these processes, there’s no reason we can’t all have a relaxing time. 🙂