COVID-19 Protocols: Keeping You, Us & Our Community Safe

Safety – for you, our team and our broader community – is always our #1 priority. Here is what we’re doing to ensure that sense of safety and relaxation: 

Mask Policy

3/12 Update: Masks are now optional for clients with the exception of during craniosacral therapy sessions. Our licensed providers will continue to wear masks for now. For more information and discussion about this, please read our Mask Policy page.

Entrance to the Building

* Hand sanitizer will be available at the front door; we ask that you sanitize your hands for 20 seconds before entering.

Lobby & Common Areas

* We have several thousand dollars’ worth of HEPA air filtration systems deployed throughout the entire center, including two in the lobby and one in each service area.

Float Rooms & Infrared Sauna

Between every single float:
* Our usual protocol of 100% tank draining/cycling and UV filtration will take care of any pathogens in the float tank solution, which is already incredibly inhospitable to pathogens due to the high salt content
* Before your use of the room, the entire interior and exterior space of the float tanks will be flooded with UV-C (ultraviolet light) and Ozone, both known to effectively kill coronavirus.
* Each float room has a Germ Guardian HEPA air filtration system running the entire time.
* Float supplies (q-tips, ear plugs and vaseline) will be individually wrapped.   (We hate all the plastic too, but it was either this or just not offer them at all.). All unused supplies will be removed and sanitized with UV-C between floats.
* Towels and robes will be washed on a high heat setting after every single use, as usual.  If you’re not confident in this, we invite you to bring your own towel with you.  We ask that you only bring a clean towel direct from your dryer, not one that’s already been in your bathroom.  

Treatment Rooms

* Your treatment room (massage, craniosacral therapy, acupuncture or counseling) will be fully sanitized with UV-C light and ozone, and high-touch surfaces fully sanitized, prior to your arrival.
* We have a 6-stage air filtration systems installed in the treatment rooms to ensure the air is as safe as possible for both you and our massage therapists.
* Your use of a mask in the treatment room is optional. Your licensed provider (massage therapist or acupuncturist) will be wearing a mask. Other providers may or may not be wearing a mask, but can wear one at your request.
* If you require a vaccinated massage therapist, please let us know that at the time of booking and we will gladly assign one for your session.

We trust that you understand and respect the need for all these conservative measures.  We want to do our part in ridding us of this viral predator, and we’re willing to compromise on our usual relaxed vibe to contribute towards that.   We ask that you be a partner with us in that by doing your part to follow all these new requirements.

If we all get in the flow with these processes, there’s no reason we can’t all have a relaxing time. 🙂